FAQ
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Does the water stay hot and cold?
Yes, the water will maintain its temperature for 12+ hours, whether hot or cold, depending on the temperature of the water you put in the bottle.
Are the bottles BPA free?
Stainless steel is free from harmful chemicals like BPA, making it a safer choice for both users and the environment.
Are the bottles eco-friendly?
Made from high-quality stainless steel, these bottles are built to last. This reduces the need for single-use plastic bottles, which contribute to waste.